Service Content and Scope
YvVPN provides international network acceleration across 90+ countries and 200+ routes, with support for Windows / macOS / iOS / Android / Linux. The service includes an account panel, route subscriptions, client access links, and basic subscription support.
Route locations, connection methods, and accessible resources may change due to network conditions, device systems, destination service rules, and maintenance schedules. Third-party websites, applications, and content platforms are operated by their respective providers. Account eligibility, regional policies, content availability, and payment rules for those services are outside YvVPN's control.
Account and Subscription Rules
Registration requires no email address; a username and password are sufficient. Users must protect their account credentials and subscription details and are responsible for activity under their account. Accounts, passwords, and subscription details are for the account holder only and may not be resold, rented, publicly shared, or shared with others, nor used to provide network access to third parties.
Subscriptions support unlimited devices, but this does not change the account's personal-use status. Monthly subscription traffic resets each month on the activation date, and the price difference for an upgrade is calculated against the remaining days. Traffic packages remain available until used and never expire. Users should choose a plan based on actual traffic needs and verify the plan details before payment. Supported payment methods are Alipay / WeChat / USDT.
Acceptable Use Requirements
Users must comply with the laws and regulations where they are located, as well as the rules of the services they access. The service may not be used for unlawful activity, infringement of others' rights, distribution of malicious software, interference with network infrastructure, unauthorized system access, or automated requests that may harm service stability.
Users may not test, scan, or attack YvVPN systems, routes, or interfaces; evade plan traffic rules; or continuously consume resources in a way that affects other users' normal connections. Users are responsible for complaints, disputes, or legal liability arising from their own conduct.
Service Availability and Liability
YvVPN adjusts the service based on route status, infrastructure maintenance, security measures, and network conditions. Planned maintenance will be arranged to minimize its impact on normal connections, but equipment failures, carrier changes, destination platform policies, natural disasters, or other circumstances beyond reasonable control may cause interruptions, speed fluctuations, or temporary unavailability in some regions.
Users should keep important account information and work data backed up and should not rely on this service as their only connection option. YvVPN is not responsible for third-party operations, including platform discontinuation, account status changes, regional content adjustments, or results caused by a user's device configuration. Mandatory legal requirements prevail where applicable.
Suspension, Termination, and Changes
If an account is resold or shared, used unlawfully, used to maliciously consume resources, used to attack service infrastructure, used to interfere with other users' connections, or otherwise involves a serious breach of these terms, YvVPN may restrict functions, suspend the account, or terminate the service according to the level of risk. To investigate unusual activity, access may be temporarily restricted, and necessary order and security records may be retained.
When these terms require changes, the updated content will be published on this page, and the last-updated date at the top will be revised accordingly. For material changes involving service scope, account responsibilities, or refund rules, the updated published terms will apply. Continued use after an update constitutes acceptance of the revised content.
Refund Terms
A full, no-questions-asked refund may be requested within 30 days of the first payment. Refund requests must be submitted through the user panel with verifiable account and order information. After a request is accepted, the payment status will be checked against the original order, and the refund result and arrival time will depend on the relevant payment channel.
This refund policy applies only to first-payment orders that meet the stated deadline. Before submitting a request, users should stop using the relevant subscription traffic so that the order and service status can be verified. Where consumer refund requirements are mandatory under applicable law, those requirements will apply.